Cookies Policy

Our website puts small files (known as ‘cookies’) into your computer to collect information about how you use the website and to improve the user experience while visiting the website.

Cookies are used to:
Measure how you use the website so that the site can be updated and improved based on your needs;

Remember the notifications you’ve seen, so we don’t show them to you again.

You will typically see a notification on our website to remind you that we store a cookie on your file. Where applicable, this website uses a cookie control system requesting to allow or disallow the use of cookies on their computer/device on their first visit to the website. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

The cookies in use to deliver Google Analytics results are described in the table below:

NAME PURPOSE EXPIRES
__utma | Counts how many of our visitors are new to our website or to a certain page. This information is kept for 2 years.
__utmb | This works with _utmc to calculate the average length of time you spend on our website. This information expires after 1 hour.
__utmc | This works with _utmb to calculate when you close your browser. This information expires when you close your browser.
__utmv | Enables us to track what you visit on our website and measure site performance. This information expires after 2 years.
__utmz | This tells us how you reached our website, e.g. from another website or a search engine. This information expires after 6 months.

Security
The security of your personal information, is vital to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

What is the information used for?
The information is sent to Google Analytics. The information is stored on the Google server in the U.S. The data is collated via google analytics which is then used by the analytical team in the Marketing team to enhance the user experience when you visit our website.

Opt-out
To give website visitors more choices on how Google Analytics collects data, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to stop sending data to Google Analytics.
The Google Analytics Opt-out Browser Add-on does not affect website usage in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience: https://tools.google.com/dlpage/gaoptout?hl=None
For more information on the usage of cookies by Google Analytics, please refer to the Google website. A link to the privacy advice for this product is provided below for your convenience: https://policies.google.com/privacy

Disabling Cookies
If you would like to restrict the use of cookies, you can do so through your Internet browser. Support for the most popular Internet browsers is provided in the links below for your convenience. It will be available for the Internet browser of your choice either online or via the software help (usually available via key F1).

Microsoft Edge
https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox
https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences?redirectlocale=en-US&redirectslug=Blocking+cookies
Apple Safari
https://www.apple.com/privacy/manage-your-privacy/

Contact
Questions, comments, complaints and requests regarding this policy are welcomed and should be addressed to our office address, Office 6, Digitery Business Centre Vantage Court, Riverside Way, Nelson, United Kingdom, BB9 6NB or to our Data Protection Officer at info@benefitsservicessolutions.co.uk. In addition, please do not hesitate to contact us if you suspect any privacy or security breaches.

If you remain dissatisfied, you can make a complaint about the way we process your personal information to the Information Commissioner’s Office (the ICO) as the UK supervisory authority. Please follow this link to see how to do that https://ico.org.uk/make-a-complaint/.